Playbooks
New frappe launch? How to memorize it fast and test yourself
A new frappe or seasonal drink launches and you have to learn it fast. Here is how to slot it into the by-size pattern and self-test before the rush.
Lawrence Arya··4 min
Playbooks
Pumpkin spice pumps: hot vs iced, by size explained
How many pumps of pumpkin spice for hot vs iced? Here is the by-size logic, why hot and iced can differ, and how to memorize the counts fast.
Lawrence Arya··3 min
Playbooks
Holiday menu recipe cheat sheet: a safer way to learn
Looking for a holiday menu recipe cheat sheet? Here is why a static sheet goes stale and how to learn seasonal drinks fast with recall instead.
Lawrence Arya··3 min
Playbooks
Red Cup Day preparation: how to not freeze on a peak day
Red Cup Day prep for new baristas: why the day overwhelms, what to drill before it, and how to stay calm through one of the busiest shifts of the year.
Lawrence Arya··4 min